PhillyCAM seeks a very personable and organized candidate for its Community Media Center Manager. This new position will be responsible for coordinating administrative operations supporting all aspects of this vibrant community media center.  The Community Media Center Manger will be the primary point person for general information about PhillyCAM, help orient newcomers to our work and provide member support all while managing the day to day operations from the PhillyCAM front desk. The Community Media Center Manager reports directly to the Executive Director and indirectly to the Membership & Outreach Director.

Essential Duties and Responsibilities:
– Greets daily visitors, directs incoming phone calls, distributes mail and other deliveries.
– Assists individuals with becoming members, creating online user accounts, understanding their benefits, and receiving membership materials.
– Facilitates communications to members and general public via email, social media, flyers, and handouts.
– Keeps record of daily facility traffic and special event attendance and post weekly schedule of activities happening in the facility.
– Generates monthly activity reports on membership, etc.
– Works with Executive Director to schedule and prepare for general board and board committee meetings.
– Coordinates logistics for member events such as the Annual Member Meeting, Holiday Party, BBQ, and other social activities.
– Ensures that public areas are presentable and well-stocked promotional materials.
– Keeps member, donor, and press databases updated.
– Manages volunteers for special events, PhillyCAM productions, and administrative projects.
– Maintains weekly work schedule of staff, interns, and volunteers.
– Attends weekly staff meetings.
– Orders and maintains office supply inventory.
– Keeps record of daily facility traffic and special event attendance and post weekly schedule of activities happening in the facility.
– Generates monthly activity reports on membership, etc.

Education and Work Experience:
Associates or Bachelors Degree in Marketing, Communications, Non-profit Management, Education, or Public Relations. Minimum 2 years working in a customer service related position. Prior experience working in an educational setting is preferred.

Knowledge, Skills and Abilities:
– Excellent customer service skills.
– Strong ability to observe and process the needs of members.
– Strong written and verbal communications.
– Solid administrative/clerical skills, knowledge of Microsoft Office including Excel required.
– Comfortable communicating on social media and familiar with online marketing services such as Mail Chimp, Survey Monkey, and Constant Contact.
– Basic video editing and photography skills a plus.

Compensation:
Comprehensive benefits package. Compensation dependent upon experience.

To Apply:
Qualified candidates should submit a letter of introduction (that specifies how your experience, knowledge and skills match the identified duties, responsibilities, and requirements of this position), resume and the names/contact info of three professional references to upload with the application.  Applications that fail to fulfill these requirements will not be considered. SEND VIA EMAIL to jobs@phillycam.org with the SUBJECT LINE: Media Center.